Community Development
Welcome to Help Central’s home page for New World ERP Community Development. Here you will find links to documentation and videos related to the Community Development application, as well as timely announcements when applicable.
Also, you can use the table of contents on the right-hand side of the page to navigate within the online help. The contents are organized to match the menu layout in the Community Development software.
Combined with eSuite, New World Community Development empowers citizens with self-service capabilities that reduce calls and visits from citizens and contractors. This results in fewer interruptions for employees and more time to focus on strategic activities.
With secure Web access, citizens and vendors can review information, obtain licenses and permits, print completed paperwork, schedule inspections and enter service requests online.
Announcements
- A Permit Request Received template has been added to the Email Template Setup page, enabling back office personnel to receive notifications when permits are requested through ePermits. (Patch 2025.1.2)
- To control what permit types are available for viewing in a public search, a Public option has been added to the Permit Type Settings page. (Patch 2024.1.14)
- A new setting allows licenses to be prorated when they are issued or paid. (Patch 2024.1.13)
- The character limit of the Standard Message on the Permit Condition Messages page has been increased. (Patch 2024.1.9)
- A tool tip has been added to the Go button in the basic Case Service search. (Patch 2024.1.6)
- New and updated features since release 2022.1