Deleting Suite.sdf

  1. In the Management Console, click the vertical ellipsis in the New World ERP tile:

  2. Click View Status:

  3. Click the vertical ellipsis in the Caching service tile:

  4. Select Stop:

  5. In Windows Explorer on the Application Server, browse to the Caching Service folder, which is in a path similar to the following:

    <Drive Letter>:\Octopus\Applications\Tyler Internal NewWorldERP~ MI I104 - <Server name>\DEV\NWERP.CachingService\20.1.0.13-2020

  1. Move or delete the suite.sdf file in this folder; do not rename the file.
  2. Once the file has been moved or deleted, restart the caching service:

  3. The suite.sdf file will be rebuilt.