Collection Station Printing Configuration

Three distinct printing options exist in Revenue Collections for Collection Stations.

• OPOS Driver
• Single Windows Print Device
• Multiple Windows Print Devices

Expand this link to read more about the three scenarios; select the one that is appropriate for your network configuration.

(1) OPOS Driver

The Open Point of Sale (OPOS) driver is the proprietary driver for slip printing. Printing is done on the client through a downloaded ActiveX control, which supports cash registers, printing receipts, and check/form validation. OPOS drivers cannot be used alongside a Windows driver for the printer on the same machine. This driver is standardized to cross hardware platforms (e.g., Windows, Mac, Linux). For setup instructions, see Set Up Collection Station for Point of Sale Printer. Tyler Technologies recommends this setup, as it provides the most functionality.

(2) Single Windows Print Device

In this scenario, any installed Windows printer can perform the printing. If the printer is an Ithaca 90, it can be used to perform both receipt printing and form/check validation through the use of two driver paper trays. The printing is done by the web server, so the web server needs to be run as a domain user with permissions to the printer. This configuration is specific to a Windows operating system and print device.

(3) Multiple Windows Print Devices

In this scenario, any installed Windows printer can perform the printing in one of the following configurations:

• Two Devices – There are two devices, one for printing and one for validating.
• Two Drivers – One device uses two drivers so printing and validating can be done on the same print device.

Each operation receipt, form, and check validation process needs to be set up. If each one is not set up, printing for that operation will fail. The printing is done by the web server, so the web server needs to be run as a domain user with permissions to the printer. Making the changes required for this to work will result in recycling the application pool, logging off all users.

The first step for using a Windows print device is to add a domain user to the local IIS_WPG group on the web server. Expand this link to see the steps need to perform this action.

1. Right-click on My Computer, and select Manage to open the Computer Management window.
2. Expand System Tools > Local Users and Groups. Right-click on IIS_WPG and select Properties and the IIS_WPG Properties pop-up window opens.
3. Click Add and the Select Users, Computers, or Groups pop-up window opens. Click Locations and the Locations pop-up window opens.
4. Expand Entire Directory and select your domain in the list. Click OK to return to the Users, Computers, or Groups pop-up window.
5. Type the Domain and the User in the Object Names text box in the format Domain\User Name.
6. Click Check Names. If a valid user on this domain was entered, the name will display underlined in <Last Name, First Name> format.
7. Click OK. The domain user has now been added. Close the Computer Management windows.

The domain user created in the previous section now must be given permission to the New World ERP folders. Expand this link to see the steps need to perform this action.

1. Navigate to C:\Program Files\New World Systems, and double click on New World ERP. Right click on New World ERP and select Properties. The New World ERP Properties pop-up window opens.
2. Select the Security tab and click Add and the Select Users, Computers, or Groups pop-up window opens.
3. Click Locations and the Locations pop-up window opens.
4. Select the current machine's name. Click OK to return to the Users, Computers, or Groups pop-up window.
5. Enter the LocalMachineName\IIS_WPG and click Check Names. If the entry is valid, the entry displays underlined. Click OK to return to the Security tab on the New World ERP Properties page.
6. In the top Group or User Name box, select the group you just created and select the Full Control check box in the Allow box in the lower half of the page.
7. Click Advanced to open the Advanced Security Settings for New World ERP pop-up window.
8. Select the check box next to Replace permission entries on all child objects with entries shown here that apply to child objects. Click OK.
9. Repeat the above steps for the following two folders (paste the values into the Address field on the Windows Explorer window to navigate to each folder:
   • %WinDir%\Temp
   • %WinDir%\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files

Finally, the web server has to be configured to run as the domain user you created for the IIS_WPG group. Expand this link to see the steps need to perform this action.

1. Right-click on My Computer, and select Manage to open the Computer Management window.
2. Expand Services and Applications > Internet Information Services (IIS) Manager > Application Pools. Right-click on New World ERPAppPool and select Properties.
3. Select the Identity tab. Perform the following to recycle the application pool (terminate the application pool, resulting in logging off the New World ERP users, and then immediately restart).
   1. Select the Configurable radio button.
   2. In User Name, enter the Domain\User and enter the password in the Password field.
   3. Click OK.

Each of the printers that will be used must be shared. Go to each client that has a printer attached and perform the following steps:

1. Click Start > Printers and Faxes and the Printers and Faxes window opens.
2. For any printer already added, right click on the printer and select Properties.
3. Click the Sharing tab, and select Share this printer. In Share name enter the share name for the printer.
4. Click the Security tab, click Add and the Select Users, Computers, or Groups window opens.
5. If the domain is not entered in the From this location field, click Locations and select the domain as before.
6. Enter the domain and user that have been set up to run the Web site. Click Check Names to verify the name.
7. Click OK to save the settings.

For each client printer type, a driver must be added to the web server. One way of doing this is to add the printer to the web server machine, which copies the driver files over. Remove the printer after this is completed.

1. Click Start > Printers and Faxes to open the Printers and Faxes window. Select and double-click Add Printer to launch the Add Printer Wizard.
2. Click Next and the Local or Network Printer window opens.
3. Select A network printer, or a printer attached to another computer. Click Next to continue.
4. Select Connect to this printer (or to browse for a printer, select this option and click Next).
5. In Name enter the printer name or click Next to browse for the printer (\\MachineHostingPrinter\PrinterShareName).
6. Click Next and on the Default Printer window select No.
7. Click Next to continue and the Completing the Add Printer Wizard window opens.
8. Click Finish. You may now delete the printer from the Windows server if you do not want to print to it from Windows.

You are now ready to set up Collections Stations using these printers.