Utility Management
Welcome to Help Central’s home page for New World ERP Utility Management. Here you will find links to documentation, videos, and webinars related to the Utility Management application, as well as timely announcements when applicable.
Also, you can use the table of contents on the right side of the page to navigate within the online help. The contents are organized to match the menu layout in the Utility Management software.
Announcements
- A mass notes import function has been added for utility accounts. (Patch 2025.1.10)
- Preferred Contact fields have been added to additional pages throughout the software. (Patch 2025.1.9)
- A time delay setting has been added for Recurring Credit Card transactions using payments that did not always reconcile in the Payment Administration portal. (Patch 2025.1.9)
- Cell Phone, Email Address and Preferred Contact have been added to the Account Information page in Customer Service. (Patch 2025.1.8)
- A Preferred Contact dropdown has been added to the Associated Customer page. (Patch 2025.1.8)
- New and updated features since release 2022.1